Privacy Policy

COURTROOM INSIGHT, INC.

Last Revised: August 17, 2016

This privacy policy ("Policy") applies to the Web site owned and operated by Courtroom Insight, Inc. ("Courtroom Insight" or the "Company") located at www.courtroominsight.com (the "Site"). The Policy is designed to tell you how Courtroom Insight collects and uses personal information (as defined below). Please read this statement before using the Site or submitting any personal information to Courtroom Insight. By using the Site, you represent that you are 18 years old or older and you consent to the information collection and use practices described herein. Courtroom Insight reserves the right to change this Policy at any time by posting a revised Policy on the Site and indicating on the Policy the date it was last updated. Your use of the Site following the posting of such changes shall constitute your acceptance of any such changes. Courtroom Insight encourages you to review this Policy whenever you visit the Site to determine if any changes have been made and to make sure that you understand how any personal information you provide will be used.

WHAT IS PERSONAL INFORMATION?

As used herein, the term "personal information" means information that we collect via the Site that specifically identifies an individual (such as user's name, address, telephone number, e-mail address, credit card or other account number) or that is associated with an identifiable person (such as demographic information or information about a person's activities when such information is linked to personally identifying information). However, personal information does not cover, any publicly available information and public records about expert witnesses, litigation consultants, service providers, judges, arbitrators or mediators ("Service Provider"), including information obtained from bar associations, courts, and websites that are available to the public. Personal information also does not include "aggregate" information, which is data the Company collects about the use of the Site or categories of Site users, from which any personal information has been removed. Courtroom Insight collects aggregate data for a number of purposes, including to help understand trends and user needs so that the Company can better consider new publications, products and services, and tailor existing publications, products and services to user desires. This policy in no way limits or restricts the Company's collection or use of aggregate information.

WHAT PERSONAL INFORMATION DOES COURTROOM INSIGHT COLLECT?

Personal information may be collected in a number of ways when you visit the Site or use the various services and activities available on the Site. At several places on the Site, Courtroom Insight may collect certain information you voluntarily provide to the Company which may contain personal information. For example, if you register for the Site, send Courtroom Insight an email, contact or recommend a Service Provider, or submit reviews of Service Providers, the Company may collect your name, address, phone number, email address, and other personal, professional, demographic and business information that you provide. If you are a Service Provider and claim or update your profile ("Profile"), Courtroom Insight may also collect your credit card information, photographs and professional and business information about you, your practice areas and your educational background. In addition, from time to time the Company may collect demographic, contact or other personal or demographic information you provide in connection with your participation in surveys, promotional offers, forums and other interactive areas of the Site.

When you visit the Site, some information is also automatically collected through the use of log files, such as your computer's Internet Protocol (IP) address, your computer's operating system, the browser type, the address of a referring web site and your activity on the Site. Courtroom Insight uses this information for purposes such as analyzing trends, administering the Site, improving customer service, diagnosing problems with our servers, tracking user movement, and gathering broad demographic information for aggregate use. Courtroom Insight may also automatically collect certain information through the use of "cookies." Cookies are small data files that are stored on a user's hard drive at the request of a Web site to enable the site to recognize users who have previously visited them and retain certain information such as customer preferences and history. If the Company combines cookies with or links them to any of the personally identifying information, Courtroom Insight would treat this information as personal information. If you wish to block, erase, or be warned of cookies, please refer to your browser instructions or help screen to learn about these functions. However, if your browser is set not to accept cookies or if a user rejects a cookie, you may not be able to sign in to your Courtroom Insight account or Profile and may not be able to access certain Site features or services.

Courtroom Insight may also use third parties to serve ads on the Site, provide certain functionalities (such as maps), or to collect, track and analyze non-personally identifiable usage and volume statistical information from users, such as the user's browser type, operating system, browsing behavior and demographic information. These third parties may collect personal information from you in connection with the services they provide and may place cookies, web beacons or other devices on your computer to collect nonpersonal information which may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of the Site and the other sites tracked by these third parties. Courtroom Insight is not responsible for, and does not control, any actions or policies of any third party service providers.

Usage and Disclosure

In general, Courtroom Insight uses personal information the Company collects to facilitate your use of the Site, to provide you with information, products and services you request, to administer and assist us with the operation of the Site and of our business, as specified in the Terms of Use and for the purpose for which the information was provided. For example, Courtroom Insight may use the collected information:

  • to send you a welcoming email and to contact you about your use of the Site, such as for administrative purposes or to provide you with customer service;
  • if you are a lawyer, mediator, arbitrator or judge, to verify your identity after you register for a user account;
  • if you are a Service Provider, to verify your identify when claiming your Profile;
  • to respond to your emails, submissions, comments, requests or complaints;
  • to request feedback and to enable the Company to develop, customize and improve the Site and Courtroom Insight's information and services; and
  • for the specific purpose for which the information was provided.

In addition, Courtroom Insight may use the information collected to send you product and service updates, notifications of activity in your profile, and Courtroom Insight notification alerts, including contacting you about special events or offers and for other marketing, informational, product development and promotional purposes.

WHAT PERSONAL INFORMATION DOES COURTROOM INSIGHT SHARE WITH THIRD PARTIES?

Courtroom Insight does not sell, share, or rent any personal information to others in ways different from what is disclosed in this Policy without first obtaining your consent, although the Company may provide aggregate information or other nonpersonal information to third parties without your authorization. The Company may share your contact information with third parties if you have indicated that you wish to receive information from such parties and may share information you have provided to Courtroom Insight that is made publicly available on the Site (e.g., your profile information) to parties with which Courtroom Insight has a commercial relationship. In the event that Courtroom Insight engages or partners with third party vendors, consultants or other service providers in connection with the operation of the Site and our business ("Third Party Vendors"), the Company may share personal information with such Third Party Vendors who need access to such information to carry out their work for the Company. For example, Courtroom Insight may use credit card processing or verification service companies to verify credit card information. In addition, the Company may offer various features through a Third Party Vendor. When you use these services, you are providing information directly to the provider of these services, and the provision of such information is subject to such party's own privacy policy. Courtroom Insight is not responsible for any information you provide to these parties directly, and the Company encourages you to become familiar with their practices before disclosing information directly to such third parties with which you come into contact.

You should also note that personal information that you post to public areas of the Site, may become publicly available. For example, information you post in your Profile or in Service Provider and resource reviews, forums, blogs or any other interactive areas, or other information that is provided for the purpose of being shared may be made publicly available and can potentially be viewed by anyone. Your posting to such public areas of the Site constitutes your consent to share such information publicly.

Courtroom Insight also may disclose personal information when required to or the Company believes it is appropriate to comply with the law (including in response to subpoenas or similar requests from government authorities, warrants, or court orders); to enforce or apply this privacy policy or Courtroom Insight's other policies or agreements; to initiate, render, bill, and collect for amounts owed to the Company; to protect Courtroom Insight or Courtroom Insight's customers' rights, property or safety; to protect the Courtroom Insight's customers from fraudulent, abusive, or unlawful use of the Site; or if the Company believes that an emergency involving the danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of personal information. In addition, information about Courtroom Insight's customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership. In such cases, personal information may be transferred to acquirers of or successors to the Company or purchasers of business assets of the Company related to such personal information. Such personal information will remain subject to the terms of this Policy after any such transfer.

The Site may contain links to other sites, including Courtroom Insight blogs or other interactive forums hosted by a third party. Please be aware that although Courtroom Insight may participate in or utilize such other sites, the Company is not responsible for the privacy practices of such other sites. Courtroom Insight encourages you to be aware when you leave the Site and to read the privacy policies of any Web site that collects personally identifiable information. Similarly, if you entered this Site through another Web site, the Company is also not responsible for the privacy practices of that site, and you should review the privacy policy of the originating site before providing any personal information to that site. This privacy policy applies solely to information collected by Courtroom Insight via the Site.

WHAT STEPS DOES COURTROOM INSIGHT TAKE TO PROTECT YOUR INFORMATION ONLINE?

Courtroom Insight endeavors to secure your personal information from unauthorized access, use or disclosure by putting into place physical, electronic and managerial procedures to safeguard the information collected through this Site. For example, when Courtroom Insight collects credit card information, the Company uses a secure server with Secure Socket Layer (SSL) encryption software and stores such credit card information using encryption methods designed to prevent unauthorized access. Additionally, your account information is accessible online only through the use of a password. Please be aware, however, that despite Courtroom Insight's efforts, no security measures are perfect or impenetrable. To protect the confidentiality of your personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise Courtroom Insight immediately by emailing the Company at customercare@courtroominsight.com if you believe your password has been misused. You should also note that email is not secure, and you should not send any confidential or sensitive information to Courtroom Insight via an unsecured email.

WHAT CHOICES DO YOU HAVE REGARDING THE USE OF YOUR INFORMATION?

By using the Site, you consent to receive e-mails from Courtroom Insight, which may include commercial e-mails provided such e-mails are in accordance with the preferences you select in the Notification Preferences Section on the My Account page of the Site. You may change such preferences by changing your account settings on the Notification Preferences Section on the My Account page of the Site. Please note that as long as you maintain an account, you may not "opt out" of receiving service or account-related e-mails from Company.

HOW CAN YOU CORRECT AND UPDATE YOUR PERSONAL INFORMATION OR OBTAIN ADDITIONAL INFORMATION?

If you have any questions or comments about this Policy or the practices relating to this Site, or you wish to verify, correct or delete any personal information Courtroom Insight has collected, please contact us at customercare@courtroominsight.com, and the Company will endeavor to respond to your inquiry or to correct, update or remove the personal information you have provided Courtroom Insight as you indicate to the extent possible. You can correct certain information by logging into your account and changing the information, and you may also delete certain information by closing your account. In addition, Service Providers may change certain information contained in their Profile by claiming their Profile and editing the information contained therein, or by sending an email to customercare@courtroominsight.com. However, please note that in certain circumstances, Courtroom Insight may not, or may not be able to, remove or change certain information, even in the event an account is closed. For example, the Company may retain certain information, such as credit card information, for a certain period of time, and may also retain and continue to display any information you provided in connection with a Profile or a blog or other interactive forum. In lieu of email, you may also contact Courtroom Insight by mail at the following address:

Courtroom Insight, Inc.
Bishop Ranch 3
2603 Camino Ramon, Suite 200
San Ramon, CA 94583

Attn: Privacy Policy