Courtroom Insight is a customized knowledge management solution that enables law firms and other legal organizations to capture, share and analyze critical information about expert witnesses, arbitrators, judges and attorneys.

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Problem
Attorneys were frustrated with the overwhelming number of email requests for information and a general lack of information sharing within the firm. Earlier efforts to build an internal arbitrator database were unsuccessful.

Solution
Courtroom Insight was deployed by the law firm which tasked its knowledge management group to gather and upload attorney experiences working with mediators and arbitrators. The firm’s attorneys were impressed with the easy access to over 1,000 internal reviews. As a result, the firm expanded its Courtroom Insight application to include evaluations of expert witnesses and judges.

Problem
Library staff performed detailed research when requested by a firm attorney but the work product was not organized or maintained in a systematic way. Instead, it was either emailed to the requesting attorney and then discarded, or sometimes saved to a local drive. In either case, the research knowledge was lost or compromised.

Solution
The library used Courtroom Insight to upload documents (or document links) directly onto an individual’s profile page. Uploaded documents are OCR’d, indexed and fully searchable while upload and document dates are tracked for easy reference. Attorneys easily access existing research and request new library research directly through Courtroom Insight.

 

Problem
Law firm did not maintain a historical record of witness retentions and oppositions. As a result, attorneys were unsure about whether specific experts previously worked for or against the firm and its clients.

Solution
Courtroom Insight and its research partner developed a system to automatically capture and upload a firm’s expert witness retentions and oppositions. In addition, the firm hired Courtroom Insight to research the firm’s historical retentions and oppositions, which were loaded into the firm’s Courtroom Insight application prior to its internal rollout.

Problem
Global law firm required an efficient system for locating and evaluating international attorney referrals. The firm requested clear delineation between its own attorneys and lawyers who work for other organizations.

Solution
Courtroom Insight built an international attorney referral directory for the law firm. Users may search for expertise using a variety of filters including legal expertise, country expertise, language proficiency and location.

 
A successful knowledge sharing capability requires people, process and technology. Our custom software platform provides the foundation for knowledge management and library professionals to develop sophisticated, comprehensive knowledge sharing, research and analytical solutions.

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